Communications Support Services

We provide a wide variety of communications modes and services to support your business operations, and on-site staff ensure that everything works perfectly, every time.

Telecommunications
- Digital telephones with LCD caller-ID displays, programmable function keys, speed dial, multi-line capability and full duplex hands-free speaker operation.
- PABX system supporting individual DDI numbers, multi-party tele-conferencing, automatic call redirection and transfer to internal / external numbers.
- Options for call answering by Central Offices' receptionist, direct to your office DDI line / simultaneous Group ringing, preset announcement messages or direct to voicemail.
- User-programmable Voicemail with 24x7 remote retrieval capabilities.
- Monthly itemized telephone bills.

Modem and Fax Capabilities
- Integrated analog capabilities provides modem on-demand services via simple addition of adaptor pack to digital phones.
- Dedicated high-speed digital fax machines.
- Virtual fax system automatically converts physical faxes to emails, allowing rapid delivery to recipients. No fax machine required by clients and ability to receive faxes anywhere worldwide!

Email and hosting services
- Free email account for all clients with remote WebMail access capabilities.
- Hosting services available on-request.
- All systems hosted remotely in dedicated data centers. Guaranteed 99% uptime for all services.

Video-conferencing
- Single source video, web & data-conferencing solutions available.
- Based on multi-point enabled Polycom video-conferencing equipment, running on H320/323 protocols capable of supporting 512kbs transmission rates and up to 4 simultaneous videoconferences. Large screen LCD TVs.
- 24 x 7 on-demand availability.

Support and maintenance
- On-site PABX system support for rapid troubleshooting and recovery.
- Periodic upgrading of system to incorporate latest technology and capabilities. Pre-configured to support VoIP services.

Talk to us now.